Privacy Policy

1. General Information

Global Express LLC ("We", "Our", "Company") pays special attention to the protection of our customers' personal data. This Privacy Policy explains the information we collect about you, how we use this information, and your rights.

2. Information We Collect

2.1. Personal Information

When using our services, we may collect the following information:

• Full name
• Contact information (phone number, email address)
• Delivery address
• Tax identification number (for customs clearance)
• Shipment information and package details
• Payment information
• Customer service correspondence

2.2. Automatically Collected Information

Information automatically collected when visiting our website:

• IP address
• Browser type and version
• Device information
• Time spent on site and pages viewed
• Information collected through cookies and similar technologies

3. Purposes of Data Use

We use the collected information for the following purposes:

• Provision of delivery services
• Customs clearance processing
• Order management and tracking
• Customer support and communication
• Payment processing
• Service improvement
• Compliance with legal requirements
• Marketing and advertising activities (with your consent)

4. Information Sharing

Your personal information may be shared with third parties in the following cases:

• Courier companies: For delivery service execution
• Customs authorities: In accordance with legal requirements
• Payment systems: For financial transaction processing
• Law enforcement agencies: When legally required
• Business partners: With your consent

5. Data Protection

We implement modern technical and organizational measures to ensure the security of your personal data:

• SSL encryption technology
• Secure servers and databases
• Limited access rights
• Regular security audits
• Staff privacy training

6. Your Rights

In accordance with the legislation of the Republic of Azerbaijan, you have the following rights:

• Right to access your personal data
• Request for correction or deletion of data
• Right to object to data processing
• Right to data portability
• Right to withdraw consent

7. Cookies

Our website uses cookies to improve user experience. For detailed information about cookies, you can review our Cookie Policy. You can manage or disable cookies through your browser settings.

8. Children's Privacy Protection

Our services are not directed to persons under 18 years of age. We do not intentionally collect personal information from persons under 18. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us.

9. International Data Transfer

Given the nature of our services, your personal data may be transferred to other countries within the framework of international delivery and customs procedures. We take necessary measures to ensure the security of such transfers.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When significant changes occur, we will notify you via email or website notification. We recommend checking this page regularly to stay informed of changes.

11. Contact Information

If you have questions about the Privacy Policy or any requests regarding your personal data, you can contact us: